WhatsApp as a channel for AI agents

Most of our travellers message us on WhatsApp, not through the website. Today we copy questions from WhatsApp into the widget to see what the agent would say, which defeats the point.

What we'd love: connect a WhatsApp number to a deployment so the same agent answers there, with the same Library and skills. Conversations would show in Inbox like web chats, so we can take over and hand back the same way, and link them to Cases. Signals and Contacts would then cover everyone, not just website visitors.